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Knowledge Base

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Getting Started
  • Dashboard Overview
  • Password Reset
  • Logging In
  • Updating Your Profile Image
  • Viewing and Adding a Contact
  • Managing Contacts in TextingOnly
Conversations and One to One
  • Starting Conversations- One to One
  • Inserting Templates and Snippets into Conversations
Templates & Snippets
  • Creating Templates and Snippets
  • Inserting Templates and Snippets into Conversations
Numbers and 10DLC Compliance
  • The Difference Between 1-to-1 SMS Numbers and SMS Campaign Numbers
  • Adding a New Phone Number
  • Updating the Details of a Single Phone Number
  • How to Set Up an Autoresponder for an SMS Number
  • 10DLC Registration
  • TCPA Compliance Basics
Entry Points and Smartlinks
  • Creating QR Codes in TextingOnly
  • Setting/Updating QR Codes
  • What is a Smartlink?
  • Adding a "Text Us" Button
  • Interstitial Pages & SMS Coupon Delivery
  • Interstitial Pages for Language Funnels
  • Interstitial Pages for Intent
23 ARTICLES
Collector and Messaging Framework
  • The Difference Between MMS Messages and SMS Messages
  • Text Menus, MMS Headers,and Graphical Image Menus
  • Custom Questions Collector:
  • The Collector &Messaging Framework
  • Custom Questions(Multilingual)
  • Custom Questions, Captures Name
  • Custom Questions, Captures Name + (Multilingual)
  • ITR (Multilingual)
  • Email (Only) Signup
  • List (Only) Signup
10 ARTICLES
Agencies and Multi-location
  • About Agency Plans
  • Agency Shield
  • Multi-Location Setup Guide
  • Campaign Playbooks
  • Coupon & Promotional Offer Playbook
  • Lead Generation Playbook
  • List Building from Email Playbook
7 ARTICLES
Lead Collectors and OTTO
  • Creating a Lead Collector
  • Inbound Messaging-Editing a Collector Campaign (ITR)
  • Inbound Messaging- Creating SMS Automations
  • Creating and Editing a Conversational SMS Data Collector
  • Configuring Email Lead Alerts
  • Inbound SMS Types
  • Setting Up Language Funnels
  • What Is OTTO?
8 ARTICLES
Data, Analytics & Attribution
  • Accessing and Understanding Reports in TextingOnly
  • Reporting:  Engagement Funnels
  • Viewing Leads Inbound SMS Funnels
  • Accessing Outbound Campaign Interactions
  • Zero-Party Data: What TextingOnly Captures at Every Opt-In
  • Partial Funnel Tracking & Nudge Campaigns
  • Activity Reports Dashboard
  • Scans, Clicks & Geo Attribution
  • Campaign Attribution
  • Enhanced Caller ID
  • Appending UTM Parameters
11 ARTICLES
Dynamic SMS Campaigns and Outbound Reply Automations
  • Creating and Managing SMS Campaigns
  • Accessing Outbound Campaign Interactions
  • Associating a List to a Campaign
  • Using Dynamic Keywords
  • Setting Up Reply Automations
Scheduled Sends
  • Scheduling 1-to-1 SMS Messages
6 ARTICLES
Campaign Playbooks
  • Subgroups Overview
  • Live Event Lead Capture Playbook
  • Channel Alignment Playbook
  • Playbook-Direct-Mail
  •  Lead Generation Playbook
5 ARTICLES

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  • Solutions
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    • Interactive Text Response (ITR)
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    • Franchises
    • Home Services
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    • Senior Living
    • Sports Marketing
  • Use Cases
    • SMS for Digital Coupons
    • Combine Social Media & SMS
    • Convert Email to SMS
    • SMS with Reply Automations
    • Mass Texting
    • Capture Online Reviews with SMS
    • SMS in Multiple Languages
    • SMS in Direct Mail
    • Live Event Lead Capture
    • Manage for Multiple Clients
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  • Texting as a Service
  • Simple Website Integration
  • SMS for Agencies

  • 1-to-1 Messaging
  • Inbound SMS Automations
  • Bulk SMS Campaigns
  • 10DLC Registration
  • Interactive Text Response
  • SMS Language Funnels

  • Associations
  • Attorneys
  • Automotive
  • Home Services
  • Real Estate
  • Recruiting & Staffing
  • Restaurants
  • Senior Living
  • Sports Marketing

  • SMS for Digital Coupons
  • Convert Email List to SMS
  • Re-engage with Clients or Leads
  • Capture Online Reviews
  • Social to SMS: Build Lists
  • SMS in Multiple Languages
  • Live Event Lead Capture
  • SMS in Direct Mail
  • Manage SMS for Multiple Clients
  • Personalized Mass Texting
  • SMS with Reply Automations

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