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  • Platform
    • Entry Points
    • SmartLinks
    • Dynamic QR Codes
    • Desktop-to-Mobile Bridge
    • Website Click-to-Text
    • Inbound Conversations
    • Interactive Text Response Menus
    • Conversational Collectors
    • Coupon & Information Delivery
    • Language Funnels
    • Lead Alerts & Prepare Caller
    • Outbound & Re-engagement
    • Dynamic Keywords
    • Local SMS Numbers
    • Reply Automations
    • Nudge Campaigns
    • Outbound Personalization
    • Re-engage Existing Contacts
    • Reporting & Operations
    • Contact Lists & Segmentation
    • Engagement & Funnel Reporting
    • Team Inbox & Agent Handoffs
    • Attribution Reporting
  • Meet OTTO
  • The Bottom Bar
  • For Agencies
  • Solutions
    • All Solutions
    • Agency Partner Program
    • Texting as a Service
    • Enterprise & Multi-Location
    • Industries
  • Use Cases
    • Employee & Workforce Communications
    • Live Event Lead Capture
    • Direct Mail
    • Reviews & List Building
    • Multilingual Communications
    • Multi-Client & Multi-Location
  • Resources
    • Insights Hub
    • Knowledge Base
    • FAQs
    • Contact
    • Campaign Playbooks
    • CTA Playbooks

Knowledge Base

Have a Question?

Getting Started
  • Dashboard Overview
  • Password Reset
  • Logging In
  • Updating Your Profile Image
  • Viewing and Adding a Contact
  • Managing Contacts in TextingOnly
Conversations and One to One
  • Starting Conversations- One to One
  • Inserting Templates and Snippets into Conversations
Templates & Snippets
  • Creating Templates and Snippets
  • Inserting Templates and Snippets into Conversations
Numbers and 10DLC Compliance
  • The Difference Between 1-to-1 SMS Numbers and SMS Campaign Numbers
  • Adding a New Phone Number
  • Updating the Details of a Single Phone Number
  • How to Set Up an Autoresponder for an SMS Number
  • 10DLC Registration
  • TCPA Compliance Basics
Entry Points and Smartlinks
  • Creating QR Codes in TextingOnly
  • Setting/Updating QR Codes
  • What is a Smartlink?
  • Adding a "Text Us" Button
  • Interstitial Pages & SMS Coupon Delivery
  • Interstitial Pages for Language Funnels
  • Interstitial Pages for Intent
23 ARTICLES
Collector and Messaging Framework
  • The Difference Between MMS Messages and SMS Messages
  • Text Menus, MMS Headers,and Graphical Image Menus
  • Custom Questions Collector:
  • The Collector &Messaging Framework
  • Custom Questions(Multilingual)
  • Custom Questions, Captures Name
  • Custom Questions, Captures Name + (Multilingual)
  • ITR (Multilingual)
  • Email (Only) Signup
  • List (Only) Signup
10 ARTICLES
Agencies and Multi-location
  • About Agency Plans
  • Agency Shield
  • Multi-Location Setup Guide
  • Campaign Playbooks
  • Coupon & Promotional Offer Playbook
  • Lead Generation Playbook
  • List Building from Email Playbook
7 ARTICLES
Lead Collectors and OTTO
  • Creating a Lead Collector
  • Inbound Messaging-Editing a Collector Campaign (ITR)
  • Inbound Messaging- Creating SMS Automations
  • Creating and Editing a Conversational SMS Data Collector
  • Configuring Email Lead Alerts
  • Inbound SMS Types
  • Setting Up Language Funnels
  • What Is OTTO?
8 ARTICLES
Data, Analytics & Attribution
  • Accessing and Understanding Reports in TextingOnly
  • Reporting:  Engagement Funnels
  • Viewing Leads Inbound SMS Funnels
  • Accessing Outbound Campaign Interactions
  • Zero-Party Data: What TextingOnly Captures at Every Opt-In
  • Partial Funnel Tracking & Nudge Campaigns
  • Activity Reports Dashboard
  • Scans, Clicks & Geo Attribution
  • Campaign Attribution
  • Enhanced Caller ID
  • Appending UTM Parameters
11 ARTICLES
Dynamic SMS Campaigns and Outbound Reply Automations
  • Creating and Managing SMS Campaigns
  • Accessing Outbound Campaign Interactions
  • Associating a List to a Campaign
  • Using Dynamic Keywords
  • Setting Up Reply Automations
Scheduled Sends
  • Scheduling 1-to-1 SMS Messages
6 ARTICLES
Campaign Playbooks
  • Subgroups Overview
  • Live Event Lead Capture Playbook
  • Channel Alignment Playbook
  • Playbook-Direct-Mail
  •  Lead Generation Playbook
5 ARTICLES

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© 2026 TextingOnly. All Rights Reserved.

Privacy | Terms

  • Solutions
    • For agencies
    • Texting as a service
    • Enterprise & multi-location
  • Features
    • 10DLC business registration
    • Personalized SMS campaigns
    • Conversational text messaging
    • Inbound SMS automations
    • Interactive text response (ITR)
    • SMS entry points
    • Language funnels
    • Reporting & attribution
    • QR code SMS entry points
  • Industries
    • Associations
    • Attorneys
    • Automotive
    • Franchises
    • Home services
    • Real estate
    • Recruiting & staffing
    • Schools & universities
    • Senior living
    • Sports marketing
  • Company
    • About
    • Contact
    • Request a quote
  • Use cases
    • SMS for digital coupons
    • Combine social media & SMS
    • Convert email to SMS
    • SMS with reply automations
    • Mass texting
    • Capture online reviews with SMS
    • SMS in multiple languages
    • SMS in direct mail
    • Live event lead capture
    • Manage for multiple clients
    • Employee & workforce communications
    • Personalized campaigns & reply workflows
    • Dormant lead reactivation
  • Resources
    • Insights hub
    • Knowledge base
    • FAQs
    • Videos
    • WordPress plugin
    • Bottom Bar
    • Campaign playbooks
    • CTA playbooks
    • 10DLC documentation tool
    • What is txtng.co?
    • WordPress plugin connection
    • Get started
  • Promotions
    • Switch and save
    • No cost audit
    • Proof of value
    • No-cost texting consultation

  • For agencies
  • All solutions
  • Texting as a service
  • Simple website integration
  • Enterprise & multi-location
  • WordPress plugin

  • 1-to-1 messaging
  • Inbound SMS automations
  • Personalized SMS campaigns
  • 10DLC registration
  • Interactive text response
  • SMS language funnels
  • Reporting & attribution
  • SMS entry points
  • QR code SMS entry points

  • Associations
  • Attorneys
  • Automotive
  • Home services
  • Real estate
  • Recruiting & staffing
  • Restaurants
  • Senior living
  • Sports marketing
  • Franchises
  • Schools & universities

  • SMS for digital coupons
  • Convert email list to SMS
  • Re-engage with clients or leads
  • Capture online reviews
  • Social to SMS: build lists
  • SMS in multiple languages
  • Live event lead capture
  • SMS in direct mail
  • Manage SMS for multiple clients
  • Personalized mass texting
  • SMS with reply automations
  • Employee & workforce communications
  • Personalized campaigns & reply workflows
  • Dormant lead reactivation

  • Insights hub
  • Knowledge base
  • Video gallery
  • FAQs
  • Log in
  • Campaign playbooks
  • CTA playbooks
  • 10DLC documentation tool
  • What is txtng.co?
  • WordPress plugin connection
  • The Bottom Bar
  • Get started

  • About
  • Contact
  • Request a quote

  • Proof of value
  • No cost audit
  • No cost texting consultation
  • Switch and save
© 2026 TextingOnly. All Rights Reserved.

Privacy | Terms

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