Texting as a Service

Focus on the message. We’ll operate the texting infrastructure.

You provide the audience, offer, brand voice, and business objective. TextingOnly manages the technical work required to launch and operate the program — including campaign configuration, 10DLC registration support, delivery workflows, reply handling, reporting, and ongoing technical assistance.

Managed by TextingOnly

Your message. Our operating layer.

Campaign infrastructureNumbers, campaign setup, routing, delivery configuration, and technical operations.
10DLC registration supportBrand, campaign, and use-case preparation aligned with carrier registration requirements.
Workflow executionInbound replies, OTTO qualification, lead alerts, opt-outs, and follow-up paths.
Reporting and supportDelivery, engagement, responses, opt-outs, and operational troubleshooting.
1Operating Partnerplatform, workflows, registration, and support
2-WaySMS Operationsoutbound delivery plus structured inbound handling
10DLCRegistration Supportbrand and campaign preparation before launch
0New App Downloadscustomer interactions happen in native SMS
What is TaaS?

A managed SMS operating model, not another tool to learn.

Texting as a Service removes the technical burden of operating an SMS program.

Your team remains responsible for the business strategy and message. TextingOnly provides the infrastructure and operational support needed to turn that strategy into a working, measurable texting program.

Essential infrastructure

We configure the underlying SMS environment, campaign entry points, routing, automation, and reporting.

Compliance-focused operations

We support registration, documented opt-in workflows, STOP handling, and carrier requirements without making unsupported legal guarantees.

Why organizations choose TaaS

Keep control of the communication.
Delegate the operating complexity.

TextingOnly gives your marketing and operations teams a working SMS infrastructure without requiring them to become messaging-carrier, registration, automation, or integration specialists.

✍️

Creative Control

You control the message, offer, brand standards, timing, audience, and calls to action.

⚙️

Managed Infrastructure

We configure the technical environment that sends, receives, routes, and records the interaction.

Registration Support

We help prepare and manage brand and campaign registration according to 10DLC and carrier requirements.

🛟

Technical Support

Our team helps investigate delivery issues, workflow behavior, configuration changes, and campaign operations.

🔌

Stack Connectivity

Connect lead alerts and interaction data to email, CRM systems, APIs, webhooks, or other business tools.

📊

Actionable Reporting

Review sends, delivery status, replies, opt-outs, link activity, funnel progress, and campaign-source performance.

📈

Scalable Campaigns

Expand message volume, audiences, locations, and workflows without rebuilding the operating model each time.

🔐

List Ownership

Build an attributed, permission-based mobile contact list that can support future campaigns and segmentation.

Managed capabilities

Everything required to operate the program.

The service can be configured around a single outbound campaign or a broader communication program combining acquisition, automation, qualification, reporting, and ongoing remarketing.

Brand and Campaign Registration

Preparation and submission support for 10DLC brands, campaigns, use cases, sample messages, and opt-in descriptions.

Campaign Configuration

Sending numbers, lists, templates, dynamic fields, schedules, routing rules, and deployment settings.

Delivery and Throughput Operations

Campaign scheduling, volume planning, sending configuration, delivery monitoring, and issue investigation.

Tracking and Reporting

Message status, replies, opt-outs, link activity, interaction paths, and source-level campaign reporting.

Workflow and Stack Integration

APIs, webhooks, CRM connections, email alerts, list transfers, and custom data exchanges.

Structured Lead Alerts

Deliver qualified SMS inquiries to a designated representative, shared inbox, CRM, or downstream workflow.

Subscriber List Management

Import, organize, segment, suppress, and maintain permission-based SMS contact lists.

Conversational Data Collection

Collect contact details, preferences, qualification answers, service needs, and other declared information through SMS.

Digital Coupon Programs

Deliver mobile coupons by SMS, track engagement, and support follow-up with contacts who have not redeemed.

QR-Code-to-SMS List Building

Convert signage, direct mail, packaging, events, receipts, or physical locations into attributed SMS entry points.

Segmentation and Personalization

Organize contacts by location, interest, behavior, service, language, campaign source, or collected response data.

Custom Integrations

Support specialized connections to proprietary systems where standard alerts, exports, or APIs are not sufficient.

How it works

From campaign brief to managed operation.

Step 01

Define

We document the audience, objective, message, opt-in path, reply handling, data requirements, and desired business outcome.

Step 02

Configure

TextingOnly prepares registration, numbers, templates, entry points, automations, integrations, and reporting.

Step 03

Launch

The campaign is scheduled and released with delivery monitoring, reply routing, opt-out handling, and lead alerts active.

Step 04

Improve

Performance data informs changes to copy, timing, segmentation, follow-up paths, and future campaign strategy.

Common deployments

One operating model.
Multiple SMS use cases.

Outbound Enrollment and Renewal Campaigns

Send personalized messages, process replies, answer common questions, and route interested contacts to the right team.

Lead Capture and Qualification

Use QR codes and SmartLinks to start a conversation, collect intent, and create a structured lead alert.

Multi-Location Campaign Operations

Manage campaigns, local numbers, offers, routing, and reporting across locations from one operating layer.

Coupon and Promotional Programs

Deliver offers by SMS, track activity, and create permission-based audiences for future remarketing.

Multilingual Communication

Route contacts into language-specific paths and support translated conversations for recruiting or customer engagement.

Operational Data Collection

Collect check-ins, asset activity, surveys, intake responses, and other structured information through texting workflows.

Common questions

Texting as a Service FAQs

What is included in Texting as a Service?

The scope can include campaign setup, SMS numbers, registration support, list preparation, templates, dynamic personalization, OTTO workflows, reply handling, lead alerts, reporting, integrations, and ongoing technical support.

Who creates the message and offer?

Your organization controls the message, offer, audience, branding, timing, and business rules. TextingOnly helps turn those decisions into an operational texting workflow.

Can TextingOnly manage both outbound and inbound messaging?

Yes. TaaS can support outbound campaigns as well as structured handling of inbound replies, qualification questions, language paths, STOP requests, lead alerts, and one-to-one handoff.

Can this support multiple locations or clients?

Yes. The operating model can support location-specific numbers, lists, offers, workflows, permissions, and reporting, as well as agency or multi-client structures.

Build the program

Focus on the communication. Let TextingOnly operate the infrastructure.

Tell us what you need to send, who you need to reach, and what should happen when someone responds. We’ll map the operational workflow around your business.

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