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Interstitial Pages for Language Funnels

Knowledge Base Entry Points & SmartLinks
🌐 Entry Points & SmartLinks

Interstitial Pages with
Language Funnels:
Let Contacts Self-Select Their Language

Combine an interstitial page with Language Funnels to let contacts choose their preferred language before the SMS conversation begins — routing Spanish-speaking contacts into a fully configured Spanish OTTO flow automatically, with no detection lag and no friction.

Interstitial Pages Language Funnels Spanish SMS Entry Points
The Problem It Solves Language detection from SMS replies can lag. A contact who replies in Spanish to an English prompt has a bad first experience. Language selection on the interstitial page eliminates that entirely.
What It Does The interstitial presents English / Español buttons. Each routes to a different pre-filled SMS message that triggers the correct language collector. Selection happens before the conversation starts.
Who Needs It Home services, automotive, legal, healthcare, construction, recruiting — any business serving markets with significant Spanish-speaking populations who want a seamless first-touch experience.

This is the most frictionless path to serving bilingual markets. Instead of relying on OTTO to detect language mid-conversation, the interstitial gives the contact control from the first tap — and routes them into the right experience before a single SMS is exchanged.

How It Works

The interstitial page presents two CTAs side by side — typically “English” and “Español” — each connected to a different SmartLink. Each SmartLink points to a different collector: one configured for English, one configured for Spanish. When the contact taps their preferred language, the native SMS app opens with a pre-filled message that routes them into the correct OTTO flow from the very first exchange.

1
Contact scans QR code or taps SmartLink
From any entry point — website, direct mail, signage, social, Google Business
2
Interstitial page loads with language selection
Two buttons: “English” and “Español” — or three if you serve additional languages. Clean, no other navigation.
3
Contact taps their language → SMS app opens pre-filled
English button → English collector SmartLink → English OTTO flow
Español button → Spanish collector SmartLink → Spanish OTTO flow
4
Contact taps Send — OTTO responds in their language immediately
No detection delay. No language mismatch. The flow is correct from the first message.
Lead alert fires in English regardless of which path was taken
Your team receives the qualification data in English — language preference flagged on the contact record so the rep knows what to expect on the callback.

Setting Up the Language Selection Interstitial

Step 1 — Build both collectors

You need two separate collectors — one fully configured in English, one fully configured in Spanish. Each has its own SmartLink URL. Build and test both before setting up the interstitial page.

✓ Naming convention

Name them clearly: “Home Services Lead — English” and “Home Services Lead — Spanish.” You’ll be selecting them by name when building the interstitial, and the distinction matters especially in agency accounts with multiple clients.

Step 2 — Build the interstitial page

1
Go to Lead Collectors → select your English collector
The interstitial is configured on the collector level in Options & Details
2
In Options & Details → Interstitial Page → enable and configure
Set your headline, add the English CTA button (linked to this collector’s SmartLink), and add the Español CTA button (linked to the Spanish collector’s SmartLink)
3
Set the interstitial headline in both languages
Example: “How can we help you today? / ¿Cómo podemos ayudarte hoy?” — bilingual headline signals inclusivity before they even make a selection.
Use the English collector’s SmartLink/QR as your single entry point
Both language paths flow from one QR code or SmartLink. The interstitial handles the routing. You don’t need separate QR codes per language.

Language Selection vs Auto-Detection

Auto-Detection (standard Language Funnel)
Interstitial Language Selection
OTTO detects language from the contact’s reply text
Contact selects language before SMS begins
Contact may receive one English prompt before detection kicks in
Zero English prompts to Spanish-speaking contacts — correct flow from first message
Simpler setup — one collector, detection handled automatically
Two collectors required — more setup, cleaner experience
Best when: bilingual volume is lower or unpredictable
Best when: you know significant Spanish-speaking traffic is coming

Interstitial Content Tips for Bilingual Pages

📝
Bilingual headline

Write the headline in both languages on one line or stacked: “Get a Free Quote / Obtenga una cotización gratis.” Makes the page feel inclusive before any selection is made.

🔘
Clear button labels

“English” and “Español” — no flags, no icons needed. Simple text buttons convert best. Keep both buttons equal in visual weight so neither language feels secondary.

🎨
Keep it minimal

Two buttons, one headline, one supporting line. The interstitial’s job is to get the contact to tap — not to explain the business. Save the detail for the OTTO conversation.

📱
Test on both devices

Test the Spanish path on an iPhone and Android. Confirm the pre-filled message opens correctly in both platforms’ native SMS apps and that OTTO’s first Spanish response fires immediately.

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