SMS Campaigns in
Multiple Languages.
Build the campaign once in English. The contact selects their preferred language on the SmartLink page. OTTO runs the entire qualification flow in that language. Your team sees structured leads in English. One campaign. Two languages. One attribution report.
Home Services
Healthcare
Automotive
Any business serving
bilingual or multilingual markets.
🏠Home Services
HVAC, roofing, landscaping, cleaning. Markets with significant Spanish-speaking homeowner populations. OTTO qualifies in Spanish — your rep calls with the lead summary already in English.
🏥Healthcare & Dental
Patient intake, appointment scheduling, prescription reminders. OTTO can ask insurance, service type, and appointment preference in Spanish — reducing front desk burden for bilingual intake.
🚗Automotive
Trade-in, service, new vehicle interest. Language funnel on the SmartLink page — Spanish-speaking prospects get OTTO in their language; English-speaking prospects get the English flow. One campaign handles both.
🏘️Real Estate
Buyer and renter lead capture in bilingual markets. SmartLink in both English and Spanish social posts. OTTO qualifies timeline, budget, and bedroom count in the contact’s language.
📚Schools & Universities
Enrollment campaigns, parent communication, open house registration. Reaching families in their language builds trust at the first touchpoint — before any staff interaction.
🏦Financial & Legal
Mortgage, insurance, legal consultation. High-stakes conversations where trust is built in the client’s language. OTTO captures the intake; the bilingual professional handles the close.
How multilingual SMS works
One entry point.
Every language. One attribution report.
🌐 SmartLink tapped · language landing page loaded
Contact selects language — one tap, no typing
Pre-filled · English selected · tap SendEN — OTTO Realty inquiry
↑ Language preference captured · routes to EN or ES OTTO flow
EN — OTTO Realty inquiry
Hi! Thanks for reaching out to OTTO Realty. Are you looking to buy or sell? Reply BUY or SELL.
BUY
Great! What’s your target budget? 1 Under $350K · 2 $350–500K · 3 $500K+
2
⚙️ Lead (EN): Buyer · $350–500K · OTTO Realty · language: EN
📋 Full qualification in contact’s language
📨 Lead alert fires in English — language tag included
📊 Per-language conversion reporting · one dashboard
01
Contact arrives at the SmartLink page — selects language
The SmartLink page presents the campaign in the contact’s available languages. The contact taps their preferred language — one tap, no typing. That selection routes them into the appropriate OTTO flow. Mobile visitors go straight to SMS with the language-specific opt-in message pre-filled. Desktop visitors get the QR bridge for the selected language flow.
SmartLink page · Self-selection · One tap · Zero staff involvement
02
OTTO runs the qualification flow in the selected language
The contact’s entire qualification conversation runs in the language they selected. Every OTTO question, every ITR menu option, every confirmation message is in their language. The contact never has to switch — from opt-in through Prepare Caller, the experience is entirely in their preferred language.
Full flow in selected language · ITR + data collector · Prepare Caller in language
03
Structured lead delivered in English — language tagged
When OTTO completes qualification, the lead alert fires to your team in English — whether the contact used Spanish, French, Nepali, Pashto, or English. The contact’s language preference is captured as a field in the lead record. Your bilingual rep can follow up in the contact’s language; a non-bilingual rep sees the English summary. One report shows opt-in volume, completion rate, and conversion per language.
English lead records · Language tag · Per-language conversion reporting
Questions aboutmultilingual SMS campaigns.
Which languages does TextingOnly support?
TextingOnly’s language funnel feature currently supports English and Spanish as the primary bilingual pairing — the most common bilingual need for US-based businesses. The contact selects their language on the SmartLink page and OTTO runs the entire qualification flow in that language. Additional language pairs can be discussed as part of a custom setup.
Do I need a bilingual staff member to run the campaign?
No. OTTO handles the entire Spanish-language conversation automatically — no bilingual staff needed for the qualification flow. The lead record your team receives is in English, with the contact’s language preference tagged. If your team wants to follow up in Spanish, the conversation transcript is available. If they can’t, the English lead summary gives them the contact’s name, phone, qualified intent, and language preference.
Can I run the same campaign in two languages simultaneously?
Yes — that’s the standard setup. The same SmartLink, the same QR code, the same entry point handles both languages. The contact’s selection on the SmartLink page routes them into the appropriate OTTO flow. The attribution report shows opt-in volume, completion rate, and conversion data broken out by language so you can see which market is performing.
Is the Prepare Caller message also sent in the contact’s language?
Yes. The entire OTTO flow — from the first ITR question through the final Prepare Caller message — runs in the contact’s selected language. The contact knows who’s calling, from what number, and approximately when, communicated in the language they chose. This is why OTTO-prepped leads in both languages have significantly higher answer rates than cold callbacks.
Related features & reading
Three ways to get started.
Fastest · no form
Try OTTO live
See OTTO qualify a lead in your Messages app. 30 seconds.
Live demo →Feature details
Language funnels
Full technical details on how Spanish/English funnels are configured.
See the feature →30 minutes
Get a walkthrough
We map the bilingual setup to your specific market and use case.
Schedule a call →
SMS Campaigns in Multiple Languages
How does TextingOnly handle multilingual SMS campaigns?
TextingOnly uses a single QR code or SmartLink that routes contacts to a language selection interstitial page before entering SMS. The contact taps their preferred language — English, Spanish, French, Nepali, Pashto, or other configured options — and is routed into a fully separate OTTO flow built in that language, with its own ITR (Interactive Text Response) menus, conversational questions, and response sequences. The qualified lead alert fires to your team in English whether the contact used Spanish, French, Nepali, Pashto, or English. TCPA (Telephone Consumer Protection Act) consent is documented at opt-in for every contact across all language paths.
Can one SMS campaign run in two languages simultaneously?
Yes. A single QR code or SmartLink routes contacts through a language selection step before entering the qualification flow. Each language selection leads to a fully independent OTTO flow — separate questions, separate response options, and separate follow-up messages, all configured in the target language. Contacts are segmented in your list by language preference. Outbound campaigns can then target each segment with messages written in the appropriate language. Attribution reporting shows opt-in volume, flow completion rate, and conversion data broken out by language, so you see which language path is performing and where contacts are dropping off.
Is TCPA consent documented for contacts who opt in through multilingual flows?
Yes. TCPA (Telephone Consumer Protection Act) consent is documented identically across all language paths. The act of sending the pre-filled opt-in message constitutes express written consent, in the language the contact selected the interstitial page displayed. Each consent record includes the phone number, timestamp, language path selected, entry source, and opt-in keyword. STOP responses in any language trigger immediate suppression across all campaigns on the account. All sends run on 10DLC (10-digit long code) registered numbers for carrier compliance. Every opt-in path meets the same documented consent standard regardless of language used.