Coupon & Promotional Offer Playbook

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Coupon & Promotional Offer Playbook:
Deliver the Offer, Build the List, Drive the Visit

The coupon playbook is TextingOnly’s most deployable campaign type — a QR code or SmartLink on any surface delivers a coupon via MMS in seconds, builds your SMS list simultaneously, and creates an opted-in re-marketable audience from every redemption.

Coupon PlaybookPromotionsMMS DeliveryList Building
The Double ValueEvery coupon opt-in delivers the offer to the contact and adds a verified phone number to your list simultaneously. The coupon drives the action. The list drives re-engagement.
Entry PointsQR on receipt, table tent, window cling, direct mail, or social SmartLink. Each placement gets its own QR code for per-placement attribution — you know which surface drove which redemptions.
The LifecycleOpt-in → MMS coupon delivered → contact on list → outbound re-engagement campaign 30 days later. One entry point builds an audience you own forever.

This is the easiest playbook to sell and the fastest to show results. A restaurant, retail store, or service business can go from zero to live coupon program in under a day. The full stack: interstitial page → SmartLink opt-in → MMS coupon → list → re-engagement campaign.

The Full Setup — Step by Step

1
Design the coupon image (JPG or PNG, under 600KB, ~600×400px)
Include: offer details, expiry, redemption instructions, and your branding. Keep it scannable at phone size. This is the MMS that delivers to the contact’s Messages app.
2
Create a List (Only) Signup collector in TextingOnly
Lead Collectors → Create New → List (Only) Signup. Configure the Final Message to send the coupon as an MMS attachment. Associate a list (name it by offer and date: “Summer Coupon 2026”).
3
Build the interstitial page on the collector
Options & Details → Interstitial Page. Headline: “Get Your [Offer].” CTA: “Text to Claim.” Single button — no choices, no friction.
4
Assign a Campaign number → download QR codes per placement
Create a separate collector (or use separate QR codes from the same collector) for each physical placement: Receipt · Table Tent · Window Cling · Direct Mail. Each QR code = separate attribution source.
5
Deploy QR codes to all placements
Print QR codes on existing print materials. No full reprint needed — a sticker with the QR code on existing receipts or table tents works fine for launch.
Monitor list growth in real time — plan re-engagement campaign for day 30
The list builds automatically. At 30 days, send the re-engagement campaign: “Your coupon expires soon — here’s a bonus deal.” MMS outbound, OTTO reply automation on YES responses.

What to Report

📊
Opt-in volume by placement

Which QR code / SmartLink drove the most opt-ins. Receipt vs table tent vs window cling vs social — know where your offer is resonating.

📈
List growth over time

Total opted-in contacts by week. The slope of the growth curve tells you whether the offer is working and whether distribution is broad enough.

📤
Re-engagement campaign reply rate

When the 30-day outbound send goes out, what percentage replies YES or engages. This is your re-visitation rate from the coupon program.

🗺️
Geo distribution of opt-ins

The Scans & Clicks geo report shows the geographic spread of coupon opt-ins — useful for multi-location businesses comparing redemption volume per location.

Multi-Location Coupon Campaigns

For multi-location businesses, run the same coupon playbook in each location’s subgroup with a location-specific QR code. All QR codes point to the same offer — but each is attributed to its location. The master account sees aggregate opt-in volume. Each location’s subgroup shows its own list growth and redemption data independently.

✓ Batching large coupon lists for outbound

When a coupon list grows large (1,000+ contacts), split it into batches for the re-engagement campaign — “April thru November [1 of 8]” style, as shown in the platform’s active lists view. This is a best practice for managing send volume and monitoring delivery rate per batch before sending to the full list.

Frequently Asked Questions

How does the coupon playbook work?
A QR or SmartLink on any surface delivers a coupon via MMS in seconds and builds your SMS list at the same time.
What are the coupon image specs?
JPG or PNG, under 600KB, around 600×400px — include the offer, expiry, redemption instructions, and branding, scannable at phone size.
How do I run it across locations?
Run the same playbook in each location’s subgroup with a location-specific QR code; all point to the same offer, each attributed separately.
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