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Direct Mail QR Playbook

How to add TextingOnly QR codes to direct mail campaigns for per-piece attribution, real-time scan tracking, and SMS list building from physical mail.
The PlayAdd TextingOnly QR codes to direct mail for per-piece attribution and SMS list building.
Why It WorksEach piece carries a unique code, so every scan is tracked in real time.
Best ForMailers, postcards, and print campaigns you want to measure like digital.

Per-Piece Attribution Strategy

Use one QR code per mailing type — not one QR for the entire campaign. If you are mailing 4 different mailer designs (postcard A, postcard B, letter, insert), create 4 QR codes. Name them by piece: “Postcard A — HVAC May 2026.” This gives you scan volume by piece type — you’ll know which design converted best before the next print run.

SVG Format for Print Quality

Always download QR codes in SVG format for direct mail and any large-format print. SVG (Scalable Vector Graphic) is resolution-independent — it prints at perfect quality at any size, from a small postcard QR to a billboard. PNG files degrade at large sizes. Request SVG from your mail house or designer if they need it in a specific format.

Minimum recommended QR size for direct mail: 1.5 inches × 1.5 inches. Add a “Scan to [action]” instruction next to the QR. Instruction text dramatically improves scan rates from audiences unfamiliar with QR codes.

Scan Volume Timeline

For standard USPS mail campaigns, expect this scan distribution after pieces are delivered:

  • Days 1–2 — Low scan volume, earliest piece deliveries
  • Days 3–7 — Peak scan volume. This is the primary response window.
  • Days 8–14 — Declining scans, late deliveries and delayed opens
  • Day 14+ — Residual scans only. Launch a non-responder re-engagement campaign targeting contacts from the same geographic area who did not opt in.

Frequently Asked Questions

Should I use one QR code for the whole mailing?
No. Use one QR per mailer type so you can attribute scans per piece — postcard A vs postcard B vs letter.
What format should I download the QR in?
SVG — it’s resolution-independent and prints sharp at any size, ideal for direct mail and large-format print.
When will scans come in?
Expect low volume on days 1–2 as pieces deliver, a peak around days 3–7, then a tail afterward.
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