Business Texting Audit

TextingOnly · No-Cost SMS Audit

Find the gaps.
Get the playbook.

We review your current SMS approach — or build you a starting roadmap if you’re new to texting. Entry points, attribution, automation, compliance. You get a specific written assessment. No sales pitch.

Free · no cost No commitment required — ever Written assessment delivered BBB Accredited Business
Free
No cost · no commitment
20 min
Initial conversation
Written
Specific assessment delivered
1 day
Response within one business day
What the audit covers

A professional review of where your SMS stands right now.

Whether you’re running SMS campaigns already or starting from zero, the audit gives you a specific written assessment — not a generic checklist. Every audit is tailored to your industry and business type.

Entry points
Entry Point Audit

We review every point where a customer can initiate SMS contact — website, Google Business, QR codes, social, print, direct mail. We find the gaps and the attribution holes.

Automation
Automation Assessment

We evaluate your OTTO flows, ITR menus, reply automations, and lead routing. Are contacts getting instant responses? Are qualified leads reaching your team with full context?

Attribution
Attribution Review

Are you tracking which campaigns and entry points generate SMS contacts? We identify where attribution is broken — and how TextingOnly’s conversation attribution layer closes the gap.

Compliance
Compliance Check

10DLC registration status, TCPA opt-in architecture, carrier compliance, and opt-out handling reviewed. We flag anything that creates deliverability risk or legal exposure.

Messaging
Messaging Strategy

Outbound campaign structure, segmentation, personalization via dynamic keywords, send frequency, and list health. Are your messages performing against industry benchmarks?

Deliverable
Written Playbook

You receive a specific written recommendation — what to fix first, what to build next, and what your industry-specific OTTO playbook looks like. Prioritized and sequenced.

How it works

Written assessment delivered in four steps.

No generic checklist. No pitch deck. A TextingOnly specialist prepares specific questions based on your submission before the conversation happens.

01
Submit your request

Fill out the form. Tell us your industry and current situation. Takes 2 minutes.

02
We review before we talk

A TextingOnly specialist reviews your submission and prepares specific questions about your setup. We come prepared — not with a pitch deck.

03
20-minute conversation

Targeted questions about your current setup, goals, and gaps. Phone or video, your choice. We ask the questions that matter for your specific situation.

04
Written assessment delivered

Specific written audit with prioritized recommendations within 2 business days. What to fix first, what to build next, and your industry OTTO playbook.

Who the audit is for

The audit meets you where you are.

The audit is structured differently depending on whether you’re already running SMS or evaluating it for the first time. Both paths deliver a specific written playbook.

Already using SMS?
Outbound strategy assessment — personalized messaging across each location, brand, or client
Segmentation review — optimal targeting for each unique audience segment
Automation deep dive — ITR menus, reply automations, OTTO flow efficiency and gaps
Attribution gap analysis — connect SMS conversions back to campaigns and entry points
Compliance review — 10DLC registration, TCPA opt-in architecture, carrier status
New to SMS?
SMS landscape overview — key benefits, best practices, and what works for your industry
Audience identification — target audience mapping and segmentation strategy for your business
Entry point mapping — where to add SMS capture to your existing customer touchpoints
Campaign roadmap — a custom launch plan, prioritized and sequenced for your situation
OTTO playbook preview — what OTTO, TextingOnly’s text-based auto attendant, would automate for your business type
Claim your free audit
No cost. No commitment.
Just answers.

Fill out the form and a TextingOnly specialist will review your situation before reaching out. We come prepared — not with a pitch deck, but with specific questions about your current setup.

No commitment required — ever
Platform agnostic — honest assessment
Responds within 1 business day
Maryland-based team · BBB Accredited
Claim my free SMS audit

Tell us your industry and current situation. A TextingOnly specialist reviews your submission and reaches out within one business day — prepared, not pitching.








    No long-term contract required · TCPA compliant · BBB Accredited Business

    No commitment required · Free audit · BBB Accredited Business · Greater Maryland
    Other starting points

    Not sure which path is right for you?

    The audit is the lowest-friction first step — free, no commitment. If you’re ready to go further, the Proof of Value pilot and Switch & Automate are built for different situations.

    ← You are here
    No-Cost SMS Audit

    Professional assessment, written playbook, zero commitment. The starting point for evaluating SMS or diagnosing what’s broken in your current approach.

    30-day structured trial
    Proof of Value Pilot

    Real OTTO flows. Real campaigns with real contacts. Measurable results before full commitment. Best after the audit confirms the POV is the right next step.

    Learn more →
    Migration included
    Switch & Automate

    Already on an SMS platform and ready to switch? Migration handled — contacts imported, flows rebuilt with OTTO, side-by-side comparison of what changed.

    Learn more →
    Prefer to see OTTO before anything else?
    Try the live demo in your Messages app. No form. No email. 30 seconds.
    See OTTO live now →
    Common questions

    Questions aboutthe No-Cost SMS Audit.

    What does “no cost” mean — is there a catch?
    No catch. The No-Cost SMS Audit is a free professional assessment with no commitment required at any point, including after you receive the written playbook. TextingOnly conducts audits because they produce qualified conversations — not because they’re a loss leader or a funnel trick. If the audit reveals that TextingOnly isn’t the right fit for your situation, we’ll tell you that too.
    Do I need to be using SMS already to get the audit?
    No. The audit is structured for two different situations: businesses already running SMS who want to diagnose gaps and improve, and businesses new to SMS who want a starting roadmap. Both paths deliver a specific written assessment. The questions and recommendations differ based on where you’re starting from.
    What is OTTO and why does the audit include an OTTO playbook?
    OTTO is TextingOnly’s SMS conversation engine — a text-based auto attendant that runs qualification flows through the native Messages app using Interactive Text Response (ITR) menus and conversational data collectors. Every audit includes a preview of what OTTO would automate for your specific business type — qualification, routing, Prepare Caller, reply automations, and follow-up nudges — because automation is where most SMS approaches leave the most money on the table.
    How is this different from a sales call?
    A sales call starts with a pitch. The audit starts with your situation. A TextingOnly specialist reviews your submission before reaching out — not to prepare a demo, but to prepare specific questions about your current setup. The output is a written document delivered to you, not a follow-up email asking if you’re ready to buy. If the audit leads to a conversation about TextingOnly, that’s driven by what the audit finds — not by a pre-set sales agenda.
    What happens after the written assessment is delivered?
    Nothing happens unless you want it to. The written assessment is yours — no strings. If the audit recommends the Proof of Value pilot or the Switch & Automate program as a logical next step, a TextingOnly specialist will explain what that looks like and let you decide at your own pace. No follow-up pressure, no expiring offer.
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