Reach the right group
Organize contacts into the employee and location lists used by your organization. Select the relevant audience for each update.
Explore contact listsUse SMS to share workplace updates with the employees who need them. Personalize messages with configured employee and location data, support communication in enabled languages, and connect replies to a text menu, conversational flow, or your team.
Organize contacts into the employee and location lists used by your organization. Select the relevant audience for each update.
Explore contact listsUse configured contact fields to add a name or location to an operational update. Preview the message before sending.
Explore dynamic keywordsAttach a configured OTTO conversation or Interactive Text Response menu to the campaign. Collect the answers needed for the next step and route inquiries to your team.
Explore reply automationsConfigure language packs for French, Spanish, Portuguese, Pashto, and Arabic as needed. Use localized workflows and supported translation features for the employee and staff experience.
Explore language funnelsReview delivery and response activity using the available campaign reports. A delivered message does not establish that an employee read it. Configure any acknowledgment workflow around an explicit reply.
Explore campaign reportingSelect a location list, prepare the approved workplace notice, and attach the relevant reply flow. An employee can ask a configured question or request contact from the team. The organization reviews the response in the campaign record.
Configure the audience, reply options, and team routing around your organization’s communication process. Use an explicit reply when your workflow calls for an acknowledgment.