OTTO creates a text-based auto attendant system that handles customer routing, data collection, and engagement without the friction of traditional voice menus. Every interaction captures valuable data while providing instant, intuitive customer service.
Customers scan options instead of listening to prompts. Faster resolution, no hold times, no repetition required.
Customers respond when convenient — conversations stay open. No pressure to complete interaction in real-time.
Every interaction captures phone number, intent, structured responses, and customer journey stage — automatically stored and segmented.
OTTO removes language barriers without operational cost. Customers text in native language, AI translates instantly, responses return naturally.
Text Auto Attendant transforms how businesses handle customer interactions. Instead of managing hold queues and routing repetitive calls, teams focus on high-value conversations while OTTO handles routine support automatically.
Deflect repetitive calls into automated text workflows. Agents manage multiple conversations simultaneously instead of one-to-one phone calls.
Agents receive pre-qualified conversations with full context. No cold discovery, no repetitive questions — just informed, productive interactions.
Automation replaces routine support interactions. 24/7 engagement without staffing constraints or overtime costs.
Place your brand directly inside the message inbox — the most valuable real estate on a smartphone where conversations happen.
OTTO creates intuitive text interactions. Your customers get instant, visual navigation. Your team focuses on high-value conversations.