Associating a List to a Campaign

Skip to main content
< All Topics

Associating a List to a Campaign:
The Bridge Between
Inbound and Outbound

List associations connect your inbound opt-ins to your outbound campaigns — contacts who enter through a Lead Collector automatically join a list, which becomes the audience for your next bulk SMS send. This is how lifecycle marketing works in TextingOnly.

ListsCampaignsLifecycle MarketingAutomation
What It DoesAutomatically adds each contact who opts into a collector to a named list — so they’re immediately available for targeted outbound sends without manual CSV work.
The Lifecycle LoopSmartLink opt-in → OTTO qualifies → contact joins list → outbound campaign reaches them — the full inbound-to-outbound cycle, automated.
Why It MattersWithout list associations, inbound leads sit in the contacts database unused. With them, every new opt-in automatically becomes available for the next campaign send.

List associations are the bridge between your inbound and outbound engines. Set them up once per collector — every new opt-in populates the list automatically from that point forward.

Associating a List to a Collector

When you associate a list with a collector, any qualifying contact who enters that collector’s flow is added to the list automatically — whether or not they complete the full conversation.

1
Go to Lead Collectors → click your collector name
Open the collector’s settings panel
2
Click Options & Details → List Association
Select an existing list or create a new one specifically for this collector’s opt-ins
Save — every new opt-in to this collector joins the list automatically
Contacts are added in real time as they text in — no batch processing or manual import needed
✓ Naming convention

Name the associated list after the collector and entry point: “Website Button Leads Q2” or “Direct Mail QR — Baltimore — Spring 2025.” This makes campaign segmentation and reporting much cleaner as your lists multiply.


Associating a List to a Campaign

When creating a bulk SMS campaign, select the list as your audience. The campaign sends to every opted-in, non-suppressed contact on that list.

1
Go to SMS Campaigns → Create Campaign
Select your Campaign number
2
In the Audience field, select your list
The platform shows contact count — verify it matches expected audience size before sending
Write message, configure reply automation, send or schedule
Contacts who have previously opted out are automatically excluded — no manual suppression needed

The Lifecycle Loop

Well-configured list associations create a self-building outbound audience from your inbound activity:

1️⃣
Contact opts in via SmartLink

OTTO qualifies them. They join the associated list automatically. Email lead alert fires to your team.

2️⃣
Lead is followed up on

Your team calls the warm lead. Some convert immediately. Others don’t — but they’re in the list.

3️⃣
30 days later: re-engagement campaign

Send a personalized campaign to the list — dynamic keywords, different offer, OTTO reply automation. Non-converters get a second chance.

♻️
List grows continuously

Every new SmartLink opt-in adds to the list. The audience for the next re-engagement campaign is always larger than the last.

Frequently Asked Questions

What does associating a list to a collector do?
Any qualifying contact who enters that collector’s flow is added to the list automatically — whether or not they complete the full conversation.
How do I send a campaign to that list?
In SMS Campaigns → Create Campaign, select the list as your audience; it sends to every opted-in, non-suppressed contact on it.
Why use list associations?
They build a self-growing outbound audience from your inbound opt-ins, closing the loop between collectors and campaigns.
Search Icon Site Search Close Site Search
0 results
Text Auto Attendant->