April 25, 2024
by Mark Nugent
The Challenge: Capturing Leads Across Devices
In today’s digital landscape, businesses need to be present wherever their customers are – and that increasingly means mobile. Studies show that a whopping 58% of website traffic comes from mobile devices. Businesses have adapted with solutions like click-to-call extensions, perfect for the on-the-go user.
But what about the remaining 40% of desktop users? Clicking a “Call Us” button only to be met with an unsupported extension creates a frustrating dead end. The user is forced into a clunky transition to mobile, potentially losing interest altogether.
Is this the desktop to mobile experience?
TextingOnly: A Smarter Click-to-Call/Text Solution
TextingOnly offers a re-imagined approach to capturing leads across devices. Intelligent links automatically detect the user’s device and deliver a seamless experience.
Here’s how it works:
- A desktop user clicks a TextingOnly link (Desktop or Mobile detection).
- The link generates a QR Code as the entry point to transition desktop to mobile.
- Scanning the QR Code triggers a branded page loader (“Taking you to SMS for [Your Company Name]”).
- The user opts-in for SMS communication.
- TextingOnly delivers the phone number directly to the user’s SMS window, allowing them to initiate a call with a single tap.
Benefits of TextingOnly:
- Seamless Transition: Eliminates the frustration of unsupported extensions.
- SMS Opt-in Capture: Build your SMS marketing list for future campaigns.
- Detailed Reporting: Track user interactions (opt-ins, calls, etc.) for effective marketing analysis.
- Re-engage Unconverted Leads: Leverage SMS marketing to reach those who didn’t initially call.
By implementing TextingOnly, businesses can bridge the desktop-mobile gap, capture valuable leads, and ultimately drive sales.
Ready to take your communication to the next level? Schedule a call with our team today!