Health & WellnessSMS intake fortreatment-based practices.

SMS Intake for Health & Wellness Practices — Med Spa, Hormone Clinics, Aesthetics | TextingOnly

Capture private, high-intent inquiries from patients researching hormone therapy, IV therapy, aesthetics, sexual health, regenerative treatments, and medical weight loss. TextingOnly turns service pages, Google traffic, QR codes, and social campaigns into structured SMS intake conversations — so your care team knows what each person is interested in before the first follow-up.

⚙️ OTTO · Wellness Intake
→ SmartLink tap · Hormone Therapy page
Hi — thanks for reaching out. What are you interested in?
1 Low testosterone / T optimization
2 HRT / women’s hormones
3 Hormone pellets
4 General consultation
1
Got it. Have you had recent bloodwork done?
1 Yes, within 6 months 2 No 3 Not sure
2
⚙️ Hormone intake: Low T · No bloodwork · New patient — care coordinator notified.
The problem
Not a vague form submission.
A structured treatment inquiry.

People research wellness treatments privately. They compare options. They click from Google, Instagram, service pages, and paid ads — but many never fill out a form or call during business hours. A form creates friction. A phone call feels like pressure. A generic “Book Now” button assumes they’re ready.

Many wellness prospects aren’t ready to schedule immediately. They want to ask about cost, eligibility, symptoms, treatment options, timing, or whether the service is right for them. That’s where text works — private, low-pressure, on their terms. TextingOnly adds a text-based intake layer to every touchpoint, so every person who reaches out gives your care team context before the first follow-up.

What OTTO ⚡ captures before your care team calls
Service Interest
Hormone · IV · Aesthetics · Sexual health
Treatment Goal
Energy · Weight loss · Aesthetics · Wellness
Patient Status
New patient · Returning · Referred
Timing & Location
Ready now · Researching · Nearest location
Preferred Next Step
Consultation · Call · Text · Info first
Source Attribution
Service page · Google ad · Social · QR
Key features
Private inquiry captured.
OTTO ⚡ structures it before the first call.

Every treatment page, every ad, every QR code on your practice signage — all connected to the same OTTO ⚡ intake engine. Care coordinator receives structured inquiry, not a vague form submission.

🔗
Treatment Page SmartLinks
High-intent visitors on hormone, IV, aesthetics, or sexual health service pages tap a SmartLink. Their Messages app opens — one tap to start the intake conversation. SmartLink →
Practice QR Codes
QR codes on waiting room signage, print materials, and referral cards. Patient scans — OTTO ⚡ starts the intake flow, attributed to the campaign that generated the scan. Dynamic QR →
⚙️
Structured Treatment Intake
Service interest, treatment goal, new vs. returning patient, timing, and preferred next step — captured via OTTO ⚡ conversational flow. Clean summary to care coordinator, not a raw form submission. Intake flows →
🔒
Private Text Path
Sensitive service inquiries — hormone therapy, ED, sexual health, weight loss — handled discreetly via private SMS. No public form. No phone pressure. Patient controls the pace and next step. Intake automations →
🌐
Bilingual Intake Flows
Spanish-language intake from any SmartLink or QR. OTTO ⚡ routes at opt-in. Same service pages, same entry points — intake summary delivered to care team in English. No bilingual staff required at first touch. Language Funnels →
🏢
Multi-Location Routing
Each practice location gets its own 10DLC-registered number and OTTO ⚡ flow. Inquiries routed by geo signal or patient selection. Brand sees the full network. Inquiry attributed per location. Attribution →
How it works
Patient taps a SmartLink.
Care coordinator gets context before calling.
1
Patient taps SmartLink or scans QR — TCPA documented
From a service page, Google ad, Instagram bio, or practice QR code. Source page, campaign, and entry point logged at first contact. Mobile number and TCPA consent documented at opt-in. Related: Declared data at opt-in →
Any entry point · attributed · TCPA documented
2
OTTO ⚡ runs service-specific intake
OTTO ⚡ — the conversation engine — asks the right questions for the service type the patient reached out about. Hormone therapy, IV therapy, aesthetics, sexual health — each has a specific intake flow. Patient responds at their own pace. Related: Intake automations →
Service-specific · private · patient-paced
3
Care coordinator receives structured intake summary
Service interest, treatment goal, patient status, timing, preferred next step, and source attribution — all delivered before the first call. Coordinator calls a patient who already started the conversation. Related: Intake playbook →
Structured summary · source attributed · coordinator-ready
4
Patient notified — intake team follows up with context
OTTO ⚡ tells the patient what to expect next — “Your care coordinator will follow up within [timeframe] with next steps.” Intake team calls with full context. No cold outreach. No starting from zero. Related: Campaign playbooks →
Patient notified · coordinator context · no cold call
Service intake flows
Treatment-specific intake.
OTTO ⚡ knows the right questions.

Each treatment category has a specific intake flow — OTTO ⚡ asks the questions your care team needs before the first follow-up. Service interest, treatment goal, patient readiness, and preferred next step — structured and delivered before any outreach.

Low T · HRT · Pellets · Menopause · Bio-Identical
Hormone therapy inquiry → OTTO ⚡ → care coordinator
Service page SmartLink → structured hormone intake
A patient clicks from a Low Testosterone, HRT for Men, Menopause, Perimenopause, or Bio-Identical Hormone Therapy service page. OTTO ⚡ starts the intake — service interest, bloodwork status, symptoms, timing, and new vs. returning patient. Care coordinator receives a structured hormone therapy inquiry with context before the first follow-up call.
Low T service pageHRT / women’s hormonesHormone pellet therapyBio-identical hormones
1
Patient taps SmartLink from hormone service page
Source page, campaign, and device logged at tap. TCPA consent documented. SmartLink →
2
OTTO ⚡ asks: service interest, symptoms, bloodwork
Low T vs. HRT vs. pellets. Has bloodwork been done? What symptoms are they experiencing? New or returning patient.
3
Structured intake delivered to care coordinator
Service interest, readiness level, bloodwork status — care team calls with context. Attribution tied to service page and campaign. Attribution →
Coordinator calls a patient who started the conversation
No cold outreach. No starting from zero. Patient has already engaged — care team has context before the first word.
⚙️ OTTO ⚡ · Hormone Intake
→ SmartLink · Low Testosterone page
Hi — thanks for reaching out.

What are you interested in?
1 Low T / T optimization
2 HRT for women / menopause
3 Hormone pellet therapy
4 General hormone consultation
1
Have you had recent bloodwork done?
1 Yes, within 6 months 2 No 3 Not sure
2
⚙️ Hormone intake: Low T · No bloodwork · New patient — care coordinator notified.
IV Therapy · NAD+ · Glutathione · Mobile IV · Injections
IV therapy inquiry → OTTO ⚡ → care team
Service page SmartLink → structured IV intake
A patient clicks from an IV Nutrient Therapy, Mobile IV, NAD+/Niagen+, Glutathione, NAC, or injectable service page. OTTO ⚡ captures what they’re looking for support with — energy, recovery, immune support, hydration, or wellness maintenance — and whether it’s their first visit. Care team knows the service category and reason for inquiry before responding.
IV nutrient therapyNAD+ / NAC / GlutathioneMobile IV serviceInjectable wellness
1
Patient taps SmartLink from IV service page
Source page, campaign, and device captured. TCPA documented. SmartLink →
2
OTTO ⚡ asks: what are you looking for support with?
Energy · Recovery · Immune support · Hydration · Wellness maintenance. First visit vs. returning.
3
Intake summary delivered to care team
Service category and reason for inquiry delivered before first follow-up. Attribution tied to service page and campaign. Attribution →
Care team calls with context
Service interest and visit history in hand. First follow-up is a conversation, not a discovery call from scratch.
⚙️ OTTO ⚡ · IV Intake
→ SmartLink · IV Therapy service page
Hi — thanks for reaching out.

What are you looking for support with?
1 Energy / fatigue
2 Recovery / performance
3 Immune support
4 Hydration / general wellness
1
Have you received IV therapy before?
1 Yes, a few times 2 No, first time 3 Not sure yet
2
⚙️ IV intake: Energy/fatigue · First visit · New patient — care team notified.
Botox · Dysport · Fillers · Morpheus8 · Skin Resurfacing
Aesthetics inquiry → OTTO ⚡ → treatment coordinator
Service page or social SmartLink → structured aesthetics intake
A patient clicks from a Botox, Dysport, Dermal Fillers, Morpheus8, Moxi & BBL, Microneedling, Diamond Glow, or skin resurfacing service page. OTTO ⚡ captures the service category they’re interested in — injectables, skin resurfacing, facial treatments, or body contouring. Treatment coordinator receives a structured aesthetics intake with service interest and patient status.
Botox / Dysport pageDermal filler serviceMorpheus8 / BBL / MoxiSocial SmartLink
1
Patient taps SmartLink from aesthetics page or social
Service page, social channel, or campaign source captured. TCPA documented. SmartLink →
2
OTTO ⚡ captures service category and patient history
Injectables · Skin resurfacing · Facial treatment · Body contouring. New vs. returning patient. Prior treatment history.
3
Treatment coordinator notified with structured intake
Service interest and patient history delivered before first contact. Attribution by service page and campaign. Attribution →
Coordinator routes inquiry to the right service
Clear service category in hand. Coordinator can route to the right provider or send the right consultation prep before the call.
⚙️ OTTO ⚡ · Aesthetics Intake
→ SmartLink · Botox & Filler service page
Hi — thanks for reaching out.

What service are you interested in?
1 Injectables (Botox / Dysport / Fillers)
2 Skin resurfacing
3 Facial treatment
4 Body contouring / skin tightening
1
Have you had injectables before?
1 Yes — returning patient 2 No, first time 3 Not sure
1
⚙️ Aesthetics intake: Injectables · Returning patient — treatment coordinator notified.
Men’s Sexual Health · GainsWave · P-Shot · FemiWave · O-Shot
Discreet inquiry → private text path → care team
Private SmartLink → OTTO ⚡ → confidential intake summary
A patient clicks from a Men’s Sexual Health, GainsWave, P-Shot, ED medication, Women’s Sexual Health, FemiWave, or O-Shot service page. OTTO ⚡ creates a private, confidential text path for a sensitive service inquiry. No waiting room. No phone pressure. No public form. The patient can ask questions, describe their situation, and choose the next step — all via private SMS. Care coordinator receives a structured intake summary.
Men’s sexual health pageGainsWave / P-ShotWomen’s sexual healthED / enhancement medication
1
Patient taps SmartLink — private, no public form
Confidential text path opens. No form submission. Patient controls the conversation. Source page captured. SmartLink →
2
OTTO ⚡ opens with a private, discreet intake
Service interest, patient status, and preferred next step captured via private SMS. No pressure, no waiting room.
3
Care coordinator receives confidential intake summary
Service interest and patient readiness delivered discretely to the care team. Attribution by service page. Attribution →
Patient controls timing and next step
Text-first path reduces the barrier to inquiry for sensitive services. More patients start the conversation. More consultations happen.
⚙️ OTTO ⚡ · Sexual Health
→ SmartLink · Men’s Sexual Health page
Hi — this is a private, confidential conversation.

What would you like to learn about?
1 ED treatment / GainsWave
2 P-Shot
3 Low T + sexual health
4 General men’s sexual health
1
⚙️ Sexual health intake: ED / GainsWave · New patient · Confidential — care coordinator notified.
Outbound campaigns
Your patient list. Your timing.
OTTO ⚡ handles the rest.

Inbound captures new treatment inquiries. Outbound reactivates inactive patients and drives seasonal campaign conversions — all with automated reply handling so no inquiry goes unworked.

Inactive Patients · 6+ Months · Follow-Up Campaigns
Re-engagement SMS → reply YES → intake reopened
Inactive patient list → care team follow-up → consultation
Patients who inquired but didn’t schedule, or visited once and went inactive, are your highest-conversion outbound list. A personalized SMS — “It’s been a while, we wanted to check in” — with reply YES triggers OTTO ⚡ to reopen the intake flow, capture updated interest, and fire a fresh summary to the care coordinator.
6+ month inactive patientsInquired, never scheduledPost-consultation follow-upTreatment completion check-in
1
Personalized SMS to inactive patient list
Personalized by name and last service. Sent to opted-in contact list. Mass texting →
2
YES triggers OTTO ⚡ re-intake flow
Updated service interest, any changes in goals or treatment preferences — captured conversationally. Fresh intake summary fires to care coordinator.
3
Care coordinator follows up with context
Updated intake in hand. Follow-up call starts with the patient’s current interest, not where they left off months ago. Attribution →
STOP suppresses instantly · nothing unworked
Opt-out handled immediately. Every other reply handled by OTTO ⚡ — no black hole sends.
📤 Outbound · Patient Re-engagement
Re-engagement · Inactive patients · 6+ months
Hi [Name] — it’s been a while since we’ve connected at [Practice]. We wanted to check in. Any services you’d like to explore or questions for the care team? Reply YES to reconnect or STOP to opt out.
YES
Great! What are you most interested in right now?
1 Hormone therapy
2 IV / nutrient therapy
3 Aesthetics / skin
4 Something else
1
⚙️ Re-engagement: [Name] · Hormone interest · 8 months inactive — care coordinator notified.
New Year · Spring · Summer · Holiday Wellness Campaigns
Seasonal campaign → reply YES → consultation request
Opted-in patient list → seasonal treatment campaign
Seasonal campaigns to your opted-in patient list — New Year weight loss, spring hormone optimization, summer aesthetics, pre-holiday body treatments. Reply YES triggers OTTO ⚡ to capture service interest and preferred next step. Every reply handled automatically. Care coordinator follows up with context and attribution tied to the campaign.
New Year weight lossSpring hormone optimizationSummer aestheticsPre-holiday treatments
1
Seasonal SMS to opted-in patient list
Personalized by name and prior service interest. Sent to full opted-in list or segmented by treatment category. Mass texting →
2
YES triggers OTTO ⚡ seasonal intake
Service interest, timing, and preferred next step captured. Consultation request confirmed. Care coordinator summary fires automatically.
3
Care coordinator follows up with campaign context
Attribution tied to campaign and send date. Cost per consultation request per seasonal campaign — measurable. Attribution →
STOP suppresses · everything else routed by OTTO ⚡
No manual monitoring. OTTO ⚡ handles every reply, routes every inquiry, fires every coordinator alert automatically.
📤 Outbound · Seasonal Campaign
New Year campaign · Opted-in patients
Hi [Name] — Happy New Year from [Practice]. We’re accepting new consultations for hormone optimization and medical weight loss. Reply YES to request a consultation or STOP to opt out.
YES
Great! What’s your main goal?
1 Hormone optimization 2 Medical weight loss 3 Both
2
⚙️ Seasonal: [Name] · Medical weight loss · New Year campaign — care coordinator notified.
Platform overview
Start a treatment inquiry.
OTTO ⚡ handles the intake.

Four things TextingOnly does for treatment-based wellness practices that no generic booking platform does automatically.

💬
Private Text Intake Layer
A confidential SMS path from every treatment page, Google ad, and QR code. Patients research privately — text is the right channel. No form. No phone pressure. Patient-paced.
⚙️
OTTO ⚡ Structured Intake
Service interest, treatment goal, patient status, timing, and preferred next step captured before the first follow-up. Care coordinator gets a clean summary — not a vague inquiry.
🔗
Attribution by Source
Every inquiry tied to the service page, campaign, or ad that generated it. Cost per qualified treatment inquiry by channel — connecting marketing spend to patient intake events.
🏢
Multi-Location Practices
Each location has its own number, intake flow, and reporting. Inquiries route to the correct location by geo signal. Brand sees the full network. Attribution isolated per location.
Questions answered
SMS intake for wellness practices —
how it works.

TextingOnly adds a text-based intake layer to every marketing touchpoint — service pages, Google ads, social profiles, QR codes, and referral campaigns. When a patient taps a SmartLink or scans a QR, their native Messages app opens and OTTO ⚡ starts a structured intake conversation. OTTO ⚡ captures service interest, treatment goal, patient status, timing, and preferred next step. Your care team receives a clean intake summary before the first follow-up. No generic form submission. No missed call. No cold outreach with no context.

TextingOnly is designed for treatment-based wellness businesses where patients are researching personal, high-intent services privately: med spas, hormone therapy clinics (Low T, HRT, bio-identical hormones), IV therapy providers, medical weight loss practices, sexual health clinics, aesthetics practices (Botox, fillers, skin resurfacing), regenerative wellness practices, longevity clinics, and multi-location wellness brands.

OTTO ⚡ creates a private, discreet text path that patients can access without calling or filling out a public form. For services like Low T, GainsWave, FemiWave, or P-Shot, OTTO ⚡ uses a confidential text conversation — no waiting room, no receptionist, no phone pressure. The patient controls the pace and next step. The intake summary is delivered to your care coordinator with service interest and patient status already captured.

Yes. Each practice location gets its own 10DLC-registered number, OTTO ⚡ intake flow, and attribution reporting. A multi-location wellness brand can deploy one campaign or treatment page SmartLink — inquiries route to the correct location automatically by geo signal or explicit selection. Each location sees its own patient inquiries. Brand or franchisor sees the full network rollup with per-location attribution.

Each SmartLink, QR code, or entry point has its own named attribution source. When a patient texts in, the inquiry event is attributed to the specific service page, Google ad, social post, or physical QR that generated it. Your team sees cost per qualified treatment inquiry by campaign and channel — connecting marketing spend to patient intake events for the first time in a format your practice can act on.

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